The Top 10 Extras to Give your Clients
1. Extra time that you don't bill them for.
2. A newsletter that's WORTHWHILE.
3. Education on how to make the most of your service.
4. Networking: Putting your clients in touch with others in your network, for mutual benefit.
5. A gift during the holidays or for their birthday, if appropriate.
6. A free annual review/meeting of some sort that's about the CLIENT.
7. Develop a bank of experts in many fields who are available to your clients.
8. Continually innovate/improve your products and services and keep your clients informed about why/how to take advantage of these.
9. Develop a reminder service of some sort to keep the client informed when certain things should be done.
10. An automated way for your clients to access of your resources--from appointment making to FAQs to policies to payment to account status.

Jeff@marketmagic.com